Our shipping policy is simple. All orders are FREE shipping. 

We normally process and ship orders Monday through Friday and before 11am Saturday, public holidays excepted. Most glasses over 10 GBP a pair are custom fitted within 1-2 business days. In the unlikely event that lenses are not in stock and have to be ordered specially, fitting takes longer, typically up to 5 days. 

All our parcels are sent with a tracking number. To find out where your order is at any time, we recommend using www.17track.net which is very easy to use, just type in the tracking number and hit "enter". 

If you need expedited shipping, please contact us before ordering. Please also kindly allow extra time for shipping at busy times of year such as Christmas, when the post is generally slower.

We are very happy to ship to military addresses, however we cannot guarantee shipping times.