Almost all of our glasses are fitted to order using prescription grade lenses, which takes 2-3 working days*. This involves cutting, grinding, fitting, polishing, checking and machine testing the lenses.

Typically, rimless glasses take an extra 1-2 working days on top of this, owing to the complexity of fitting and drilling the lenses.

Shipping then takes a further 4-5 working days.

To mainland UK addresses you can expect delivery 10-14 days after placing the order.

We therefore kindly ask that you do not contact us regarding delivery until two weeks after placing your order.

Please note that other factors beyond our control can affect delivery timescales, such as rail or postal strikes. Post for everyone takes longer in the month leading up to Christmas.


*Except for selected value glasses, such as the Cambridge, Sydney, Mendip and Westbury models. These are sent via Amazon Prime, which typically takes 4-5 working days to mainland UK addresses once they ship the item.